Frequently Asked Questions

General Questions

What is NationalsPremium.com?

NationalsPremium.com is the official destination for booking luxury suites and premium seating at Nationals Park. Guests can reserve suites for Washington Nationals games and select special events. The site is operated by the Washington Nationals and powered by SuitePro.

Am I purchasing directly from the venue?

Yes. All premium seating options are sold directly by the Washington Nationals.

How is my personal and payment information protected?

All customer data is secured using modern encryption and PCI-compliant payment processing. Additional details can be found in our Privacy Policy.

Do you offer annual suite packages?

Yes — if you’re interested in full-season or annual suite license opportunities, please reach out to the Washington Nationals Suite Team at [email protected] for more information.

Booking a Luxury Suite

What amenities are included with a Nationals suite?

Washington Nationals suites provide a private, all-inclusive experience that typically includes:

  • Comfortable interior seating and private exterior seating with excellent field views
  • Climate-controlled suite environment
  • In-suite restroom (select suite types)
  • Dedicated suite attendant
  • All-inclusive F&B package

How do I book a suite at Nationals Park?

Browse available games on the Book Now page and book securely online. For assistance or alternative payment options, contact the Washington Nationals Suite Team at [email protected].

When will I receive my tickets?

After purchase, tickets are delivered digitally in advance of your event. Timing may vary slightly depending on the game.

How are suite tickets delivered?

All tickets and parking passes can be accessed and managed through the MLB Ballpark app. Once your order is confirmed, your tickets will be delivered directly to the app, where you can view, transfer, and manage them at any time.

Payment Information

What payment methods are accepted?

We accept all major credit cards, including Apple Pay and Google Pay. To purchase a suite online, simply click the “Book Now” button and complete checkout with a credit card. Alternative payment methods, including ACH and wire transfers, may also be available upon request. Please contact [email protected] to arrange alternative payment.

Is full payment required at checkout?

Yes. Full payment is required at checkout to secure your suite reservation. Suite reservations are non-refundable.

Are fees included in the listed price?

Yes. Prices typically include applicable fees unless otherwise noted.

Refunds & Event Changes

Are suite purchases refundable?

Suite reservations are final and non-refundable.

What if my game is rescheduled?

Game postponements are handled according to the Washington Nationals rain policy. If a game is postponed and rescheduled for a later date, your suite reservation will be honored for the rescheduled game in the same suite or a comparable suite, as determined by the Washington Nationals.

If the game is postponed after gates have opened, any additional food and beverage charges for the rescheduled game will be the responsibility of the suite holder. If you are unable to attend the rescheduled game, you may receive either a credit toward a future suite purchase or a refund of the suite fee.

What happens if a non-baseball event is canceled?

If an event is canceled, please refer to the event operator’s event cancellation policy.

What happens if a game is canceled?

If a game is canceled and not rescheduled, please contact the Washington Nationals Suite Team at [email protected] to review available options.

Planning Your Premium Experience

How does catering work for suites?

Nationals suites include an all-inclusive food and beverage package with preset menu selections. Additional customization options may be available after purchase through your Washington Nationals Suite Team representative. If you are interested in purchasing a suite without catering included, please contact [email protected] or call 202-675-6287 prior to completing your purchase.

Can I add more tickets?

Some suites allow additional SRO tickets, subject to availability. Please review your listing or contact the Washington Nationals Suite Team to confirm.

What is the child ticket policy?

Children under two (2) do not require a ticket if seated on an adult’s lap.

Are there prohibited items inside Nationals Park?

Nationals Park enforces standard MLB security policies, including bag restrictions. All items are subject to inspection upon entry. For more information, view the Nationals Park Bag Policy.

Does a suite ticket provide access to other premium areas?

Suite tickets provide access to your private suite and associated suite-level areas only. For more information about additional premium spaces or club-level access that may be available, please contact your Washington Nationals representative.

Can suites be used for corporate events or celebrations?

Absolutely! Nationals suites are ideal for corporate outings, client entertainment, and special occasions with friends and family.

Event Day Information

Where do suite guests park?

Parking passes are included with most suite reservations. Additional details and directions will be provided prior to your event.

Where is the VIP entrance located?

Suite guests may use any entrance including the designated Media and Suites entrance for expedited access.

When can I access my suite?

Gates typically open 75 minutes before first pitch for suite ticket holders.

Can food and beverages be ordered during the game?

YYes. Your dedicated suite attendant will assist with any in-suite service needs throughout the event. Please note that any additional food and beverage ordered during the event will incur an additional charge and will be billed separately at the time of purchase.